The single most appropriate question to someone who attacks, dismisses or trolls: “What are you afraid of?” – Seth Godin
Of course, to ask the question you must first be aware of a problem or be unsatisfied with your results (otherwise there is no reason to attack, dismiss, or troll).
Fear can be paralyzing. It keeps people and systems stuck in dysfunctional repetitive patterns while hoping for different results. Fear is not purpose driven or visionary and it stifles creativity.
Flip the switch. Step out of the “business as usual mindset” and ask the question, “What are you afraid of?”
You may just find the search for answers illuminating, empowering, and invigorating.